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Issues logging in from corporate network

Bradford Needham 10 years ago • updated 10 years ago • 2
When I try to login to community.openice.info from our corporate network, the login doesn't fail, but doesn't seem to authenticate - it's as if I'm not logged in.

Logging in from my phone-as-hotspot (no proxy or firewall) works fine.

So I need to find what about or corporate proxy or firewall is preventing my logging into the community site. More info as I find it.
ICE
Under review
Jeff Peterson 10 years ago
Hi Brad,

Unfortunately we do not manage or even host this service. I will forward your information along though. If you discover any additional details, please feel free to drop them here and I'll see what I can do.

There's a potential work around using email integration. If you email support@openice.info, your email will be sent to our help desk. When I accept the email, it will post to this forum. You will receive email notification of any responses, which you can simply reply to to post on the forum thread. I hope this helps.

Thanks,
Jeff
Bradford Needham 10 years ago
Short version for others who run into the problem: I can login from outside the corporate network, then I stay logged in when I'm on the corporate network. Once logged in, it seems to stay logged in across instances of visiting community.openice.info.

I'm following up with UserEcho, the hosts of this community, to resolve the issue.

Customer support service by UserEcho